In fact, they went above and beyond. So, it’s only fair that after blogging the series of motherboard replacements (four!) that I went through with my 9-month-old PowerBook, I should let you (all three of you) know that Apple have replaced my faulty PowerBook with a shiny, new 15.4″/2.0GHz/512Mb/80Gb MacBook Pro.
No arguments, and effectively just one phone call to Apple Customer Relations (plus follow-ups for info) and really helpful support from Jason LaChance there.
Well done Apple!