Calling all (available) service designers!

Design community, I start a new service design engagement next week and the client needs, in their words, “another one of you”. It’s a solid piece with several related research and design streams that will do social good out the far side. Initial engagement is in Canberra until 30 June. If this sounds interesting to you email, DM, PM, whatever me and I’ll connect you to the right people.

Cautionary tales

Growth tsunami

DHH’s essay on the poison prevalent among a great deal of startup culture is both a cautionary tale in terms of the insanity of seeking high growth and an exit, and a useful lesson on what happens when you bootstrap and grow slow.
Much to be gleaned from this.

Understanding the world, not just finding your way

If you’ve ever looked at all at the history of maps and map-making, you quite quickly discover that early maps were often less about providing directions from A to B, and more about contextualising humanity’s place in the universe; a way, like stories, of explaining the world. Whether it’s dot-paintings of the Milky Way by Indigenous artists, or Jerusalem-centric, upside-down maps by 15th Century Venetian monks, we’ve spent a great deal of history trying to understand who we are through map-making.

As a user experience designer, remembering that need to understand is something it’s worth harking back to often. After all, when solving the complex problems that come with design thinking of any kind, knowing that your ultimate goal is to aid people in their understanding and finding their way through their day is a valuable point to keep in mind.

With all this in mind, I was privileged yesterday to be a part of a small, private, tour of the brand-new Mapping our World exhibition at the National Library of Australia. If justice is done, it’s sure to become a blockbuster, as it features more than 100 amazing examples of maps and associated ephemera from some of the world’s finest collections. It’s a visually beautiful, and beautifully curated exhibition that the Library is justifiably proud of. I cannot recommend it highly enough (and I’m going back tomorrow). And it’s free to visit!

The  centerpiece of the exhibition is Fra Mauro’s magnificent, richly-annotated 15th Century map of the known world, on loan to the NLA from the Sale Monumenti in Venice. The video above shows the map’s delicate journey from its home to it’s current resting place at the Library.

Thanks to Liam Wyatt of the National Library of Australia for the invitation to visit.

Chief of Army message regarding unacceptable behaviour – true leadership

One of the fiercest, most vehement, and barely contained cases of unrelenting leadership I’ve ever had the honor to witness.

LtGen David Morrison is the real deal, and this kind of leadership will not only reduce the level of sexual harassment in our military, but should spark leaders in business and politics to take a stand. After all, who would want to be the leader that “didn’t have the guts to stand beside LtGen Morrison”?