This week’s discoveries. Click through and enjoy.
Nick Holmes a Court waxes brainy on what sort of agency you should consider if you want to engage in a social media effort for your business.
Jeremiah Owyang of Forrester interviews Frank Eliason of Comcast about their social media efforts in customer support. Comcast are getting it right.
Mark Newton deconstructs Senator Stephen Conroy and the spurious arguments for the censoring of Australian Internet traffic.